Privacy Policy

1. Introduction

Welcome to SendLingo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging application.

By using SendLingo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your name, email address, profile picture, and authentication credentials through secure third-party providers.

2.2 Messages and Content

We store messages, media files, and other content you share through our platform to enable our messaging features. Translation data is processed to provide real-time translation services.

2.3 Usage Information

We collect information about how you use SendLingo, including device information, IP address, browser type, and usage patterns to improve our services.

3. How We Use Your Information

• To provide, maintain, and improve our messaging services
• To process and deliver real-time translations
• To provide AI-powered features such as smart replies and phrase refinement
• To authenticate your identity and secure your account
• To communicate with you about updates, security alerts, and support
• To analyse usage patterns and improve user experience
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We use third-party services for translation (Google Translate API), AI features (OpenAI), and authentication that process data on our behalf.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may delete your messages at any time. Upon account deletion, we will remove your personal data within 30 days, unless retention is required by law.

8. Children's Privacy

SendLingo is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of SendLingo after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: